Shipping policy
Gift Brands Shipping Policy
Thank you for shopping at [Your Brand Name]. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1-2 business days. Orders are not processed, shipped, or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be slightly delayed. Please allow additional transit days for delivery. If there is a significant delay, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed dynamically at checkout.
- Standard Shipping: Costs R199.00 | Estimated Delivery: 1-3 business days
Note: Delivery delays can occasionally occur due to carrier exceptions or peak holiday seasons.
3. Shipment Locations & Restrictions
Gift Brands Africa ships to addresses within South Africa
For International Shipping: Please note that any customs duties, taxes, or import fees applied by your destination country are the sole responsibility of the customer.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has been dispatched. The tracking number will typically become active and scannable within 24 hours.
5. Damages and Missing Parcels
Gift Brands Africa is committed to resolving delivery issues. If you received your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at admin@giftbrands.co.za so we can file a claim with the carrier.